Privacy Policy

1. Information We Collect

When you visit our website or place an order, we may collect information necessary to provide products and services.

Personal Information

• Name and contact details
• Email address
• Shipping and billing information
• Order details and purchase history
• Customer service communication records

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including browser type, device information, IP address, pages visited, and website usage activity.

2. How We Use Your Information

We use collected information to provide, improve, and personalize your shopping experience.

• Process and fulfill orders
• Provide shipping updates and order notifications
• Respond to customer inquiries
• Improve website performance and user experience
• Prevent fraud and maintain website security
• Send marketing communication when permission is provided

3. Cookies And Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and provide relevant services.

Cookies help us understand how visitors interact with our website and allow us to improve our products and services.

4. Payment Information

Payment information is processed securely through trusted payment providers. Opal Art Studio does not store complete payment card information on our servers.

Payment providers process transactions according to their own privacy and security policies.

5. Third Party Services

We may work with trusted third-party providers including payment processors, shipping partners, analytics providers, and marketing platforms.

These providers only receive information necessary to perform their services and are responsible for protecting information according to applicable regulations.

6. Data Security

We use reasonable security measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission method can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including requesting access, correction, deletion, or restriction of certain data processing activities.

To request assistance, please contact our support team.

8. Children's Privacy

Our website is not intended for children under the age required by applicable laws. We do not knowingly collect personal information from children without appropriate permission.

9. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Updated versions will be posted on this page with the revised effective date.